Sarbacane
French email & SMS solution for SMBs.
Updated on
Our verdict
Sarbacane (now Positive User) is a robust email and marketing automation tool for French SMEs, offering strong GDPR compliance (EU servers, ISO 27001). Pricing starts at €69/month. Wide feature set includes SMS, visual automation, API, and French support.
Pricing
| Plan | Contacts | /mo | /yr |
|---|---|---|---|
| rapidmail Essential | 1 | €15 | — |
| rapidmail Professional | 2 | €25 | — |
| Campaigns | Unlimited | €69 | — |
| Marketing Automation Suite | Unlimited | €199 | — |
| Customer Engagement Platform | Unlimited | €499 | — |
| Performance | Up to 100,000 marketing | €999 | — |
Depending on monthly vs annual billing, the price may vary — see the vendor’s site.
Pricing verified on
Monthly cost by volume
Entry price per contact tier — horizontal axis on a log scale (scraped data).
Pros
- 100% European hosting and design, ISO 27001, GDPR compliance
- Advanced visual automation
- French support and interface
- Native SMS marketing
- API documentation and multiple integrations
Cons
- No permanent free plan
- Little public info on AI editor or contact/send quotas
- Pricing less accessible for micro-businesses
Features
Feature coverage
14/14 tracked features covered
- Covered
- 14
- A/B testing
- ✓
- API
- ✓
- Visual automation
- ✓
- Deliverability
- ✓
- AI email editor
- ?
- Forms & pop-ups
- ✓
- E-commerce integrations
- ✓
- Landing pages
- ✓
- Contact/send limits
- ?
- Free plan
- Essai gratuit
- GDPR & EU servers
- EU, ISO 27001
- Segmentation
- ✓
- SMS marketing
- ✓
- French support
- ✓
About
The platform covers email, SMS, and marketing automation, with multi-channel features and segmentation suited for SMEs. Visual automation and strong European compliance (servers, ISO 27001) are highlighted. No true free plan, but a free trial is available. No clear details on AI editor or contact/send limits.